Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"I have purchased a lot of cheap crappy black cardigans and found many of them lacking, pilling, stretching, shrinking etc, but this one did not disappoint!! It IS oversized and hangs off my shoulder - I could have bought a small. But I like that it's baggy and the style of it looks cute like this. It's kind of "boyfriend sweater" ish. Feels high quality, nice and soft, not too light or heavy. I would absolutely buy this again."
— Dion C. (5/5)
"So comfyyyu"
— Nivia (5/5)
Love the quality, fits perfectly
"Love the quality, fits perfectly and is true to size. Materials has great quality."
— Amelia S. (5/5)
This is a nice material
"This is a nice material but it won’t be super warm so I will wear a shirt under it like a turtleneck would be nice. It runs big. I wear xl and I ordered large."
— Patricia S. (5/5)
The Fit was a little
"The Fit was a little too big for me, But the quality and material was great."
— Melody s. (3/5)
Finally found a cotton black
"Finally found a cotton black knit cardigan! Love that it’s cotton, cosy and good size, I got an XS as very oversized for petite"
— Sophie B. (5/5)
Excellent profuct!!
"really good quality, the material is really good and it fits really well 💛"
— Guilhermina S. (5/5)
I got it for my
"I got it for my mom for Christmas and she absolutely loves it. She says that it is so comfy and she wishes she could wears it everyday!"
— Leah X. (5/5)
Very good fit perfect the
"Very good fit perfect the material is still soft and Cousy the shipping was on a perfect time. Thanks so much BQ"