Exchanges & Returns

US RETURNS:

You may start your return HERE

• Select the items you would like to return.
• Drop off your items within 60 days from purchase date at one of the nearest return bar locations or at the post office.
• Use the QR-code to scan your return when dropping it off at the return bar or use a return label if you return at the post office. 

OUTSIDE US RETURNS: 

You may start your return HERE

• Securely pack items. If available, please use the original packaging.
• Print a return note and place it inside your package.
• Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
• Be sure to request a trackable return so we can keep track of your package.

REFUND OPTIONS:

Refund

US:

We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.

Outside US:

Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.

Exchange

US:

Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. 

Outside US:

We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.