Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"Gave to my my friend and she absolutely loved it! True to size and super duper comfortable! The quality is on point and it fit perfectly on her!"
— Jai’Onna H. (5/5)
Very cute would buy again
"Very cute would buy again"
— Gabbie (5/5)
super soft and perfect sizing
"super soft and perfect sizing"
— Hailey L. (5/5)
suuuupeer cute. very comfy and
"suuuupeer cute. very comfy and not cheap quality! fits perfectly and goes all the way down! im normally a size S, and got a small in the sweatpants and an XS in the hoodie for a better fit. overall, it didn’t take too long to come and would 100% be purchased again!"
— makaylah p. (5/5)
So soft! Very oversized. Pattern
"So soft! Very oversized. Pattern is super cute"
— Christina H. (5/5)
very comfortable and very good
"very comfortable and very good quality to wear. it fits true to size and a little over sized but not too much. would definitely recommend for those who are looking for a great set! five stars!!!"
— Alexis A. (5/5)
Fits a little large, but
"Fits a little large, but is a nice quality, doesn’t shrink in the washer. I got a size XS in the hoodie and the sweatpants"
— Masha P. (5/5)
B
"B"
— Camryn V. (5/5)
Perfect oversized hoodie!
"Perfect oversized hoodie!"
— Jacqueline F. (5/5)
Purchased this set for our
"Purchased this set for our granddaughter. She loves it. Fits perfectly."