Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"I absolutely LOVE it!!! The sweatpants are so comfortable, and I definitely need to get more!!! They are also so cutie!!!"
— Georgia G. (5/5)
Such great pants! So soft!!
"Definitely size up! I am 5’9 so normally it is hard for me to find pants long enough but the size L was perfect! Definitely a bit oversized but thats also what I was looking for. They are the softest pants with fleece material on the inside. I would definitely recommend! Looks just like the website model."
— Maggie G. (5/5)
Soft material. Cozy, and cute!
"Soft material. Cozy, and cute! True to size. Reasonable prices but great quality!"
— wato k. (5/5)
These sweatpants are so comfortable
"These sweatpants are so comfortable would totally buy again."
— Joy O. (5/5)
very cute, just like the
"very cute, just like the picture, would say the material is a little on the thinner side, and not super high quality but but good for the price, comfortable as well"
— Olivia L. (4/5)
Very cozy good service
"Very cozy good service"
— Sharon N. (5/5)
Pants are a little long
"Pants are a little long but other than that quality is great and they fit so well"
— Liza G. (5/5)
It’s really cute and fits
"It’s really cute and fits good, it’s just a little big. The material is good quality."
— Farinaz S. (5/5)
NEED to buy more……. . These sweatpants
"NEED to buy more……. . These sweatpants are incredibly comfortable."
— Julie N. (5/5)
super cute alone or with
"super cute alone or with the matching sweatshirt. fit nice. very thick warm material"