Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
Olivia Striped Loose Fit Pants are praised for their cute appearance, high-quality material, and comfortable fit. Customers have mixed opinions about the sizing, with some finding it true to size and others suggesting a size up.
Summary topics
Appearance (8%): It was reported by customers that the product looks cute, cute, and exactly like the photo.
Material Quality (11%): Customers raved about the material, praising its quality, softness, and breathability.
Overall Quality (8%): Customers raved about the quality of the product, mentioning it multiple times in their reviews.
Sizing (5%): Customers have mixed opinions about the size, with some finding it true to size and others needing a size up.
Fit (26%): A significant amount of customers expressed satisfaction with the fit, mentioning that it was great, perfect, and comfortable.
"Comfy and perfect fit makes your waist look so good" — Margie G.
"They fit super well and the material is so nice quality!" — Maddie V.
"The fit was amazing and made the butt look good!" — Kass
Reviews
"I thought the material was a little too rough, I’m so used to your company having really soft clothes I did not think it would feel like polyester, not thrilled, better luck next time I guess?"
— Dawn (3/5)
Such a great material and
"Such a great material and I love the design"
— Isla C. (5/5)
They are the perfect rise,
"They are the perfect rise, but they are slightly see through"
— Abigail H. (4/5)
Very cute and comfy
"Very cute and comfy"
— Madeline M. (5/5)
Loose fit trousers
"It's for my granddaughter for Christmas so she hasn't got it yet, but she chose it from your website, which she likes. I think it is very nice quality."
— Christine E. (5/5)
Super cute and cozy!
"Super cute and cozy!"
— Katie R. (5/5)
"Just right!"
— Erika (4/5)
"Its super comfy, soft, and light weight. I also like the way it looks and falls on my waist."