Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"genuinely my new favorite hoodie!! i get compliments everytime i wear it!"
— Madelyne O. (5/5)
So soft!!! Very oversized!!
"Super oversized! Depending how you like yours to fit maybe size down. I typically wear a L hoodie and ordered that and its definitely closer to an XL. Still obviously happy just felt it was important to include. The quality is amazing!! So unbelievably soft."
— Maggie G. (5/5)
Perfect 🎀
"Absolutely love this hoodie goes well with joggers or flares great for everyday lounging and is really soft and great quality."
— Freya E. (5/5)
This hoodie is so comfortable
"This hoodie is so comfortable it’s super good quality and it fit really nicely. I’m normally a small and this fit perfectly."
— Joy O. (5/5)
All I can say is
"All I can say is I NEED TO BUY 3 MORE of these. I now live in this. So comfortable and soft."
— Julie N. (5/5)
got a large good and
"got a large good and oversize. super warm material"
— Emma K. (5/5)
It was a gift for
"It was a gift for my friend and it looks so good! It is so cozy and fits perfectly!"
— Sadie R. (5/5)
LOVE LOVE LOVE everything, sweat
"LOVE LOVE LOVE everything, sweat sets are so comfy, it’s all i’ve been wearing especially with a puffer vest!!"
— Jessica L. (5/5)
This sweatshirt is adorable. Perfect loose fit and great quality!
"This sweatshirt is adorable. Perfect loose fit and great quality!"