Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
The Bonney Bow Detail Sweatpants are highly recommended for their excellent quality, cozy material, and adorable bow detail. Customers praise the perfect fit and length, though opinions on size vary. The product is versatile, suitable for matching sets, and easy to care for.
Summary topics
Overall Quality (3%): It was noted by customers that the product is excellent, great, very comfortable, and highly recommended.
Length (5%): Customers keep praising the perfect length of the product, with multiple reviews mentioning it as "great" or "perfect."
Fit (19%): A significant number of customers appreciated the fit of the product, describing it as perfect or great.
Bow Detail (3%): Customers keep praising the bow detail, describing it as cozy, cute, and adding a sweet little detail.
Material Quality (9%): It was observed by customers that the material of the product is great, thick, and of good quality.
"The material is super soft and warm enough but not too warm, so this is gonna be a great airport outfit!" — Purplepups
"very cute outfit and quality is nice" — MaryBeth B.
"Perfect fit and a great warm cozy outfit." — Charlotte F.
Reviews
These pants are thick, comfortable
"These pants are thick, comfortable and very cute! Although I had to return the first pair I bought because they were slightly damaged, the return process was very easy and quick. 💕"
— Lucia L. (5/5)
"Fit was perfect for the pant Fit was just a smidge smalker for the hoodie It was right for arm length but a little short lengthwise so if you want it oversized the hoodie can go up Love it!!! 🥰"
— Amy (5/5)
Gorgeous and very comfy!! Good
"Gorgeous and very comfy!! Good quality material, not so thick, very soft."
— Nora P. (5/5)
Cute outfit!
"It’s a cute and comfy sweat set! I just wish that the pants came in long for taller people. And I know the model is 5’9 and the pants fit her perfectly, but I am 5’6 and the pants are at my ankles. The waistband fits perfectly and sits well if wanting the bottoms to be low rise. I will say the shipping was great!"
— Emily L. (4/5)
The weight was really light.
"The weight was really light. The waistband was really stretchy. It looks so adorable!"
— Thoa T. (5/5)
OBSESSED!!! I cannot wait to
"OBSESSED!!! I cannot wait to be all comfy and cozy in the winter!"
— Lisa P. (5/5)
"So much nicer than I expected. The fabric is really nice."
— Anna (5/5)
Very good quality! Warm, thick
"Very good quality! Warm, thick material and the bow is such a cute detail."
— Marie C. (5/5)
"Soft and comfortable"
— Mike (4/5)
Affordability
"Buying for 2 grand daughters. They love your brand. I feel they’re of good quality but too pricey for young girls to purchase themselves. I believe if there were a few sweatshirt products they could afford, it would be a great incentive for them to work or save their money and buy themselves. It might be a great marketing idea for our young girls of today."