Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"Definitely a little thin but overall a gorgeous top and goes with many different things."
— Jocelyn S. (4/5)
This sweater has the cutest
"This sweater has the cutest lace v neck and is the most gorgeous pink color! I love the quality of this sweater and how cozy it kept me in the chilly Chicago weather!"
— Madison F. (5/5)
Really love that it’s pink
"Really love that it’s pink and cotton, I sized down as oversized, love it!"
— Sophie B. (5/5)
It is super comfy and
"It is super comfy and is now my fav sweater to wear. It does run a little larger than usual though."
— Ishani A. (5/5)
really nice quality comes up
"really nice quality comes up big size down! it’s a darker pink in real life but lovely x"
— honor p. (4/5)
Its cute but…
"Its so cute but a little bit too big…the back is very long and u should maybe size down when buying it but the color and the sweater itself are so cute."
— Flora (4/5)
this is the cutest thing
"this is the cutest thing ever! it’s perfectly oversized. do NOT size up as it is already designed to be pretty oversized"
— Janani J. (5/5)
Very cute, exactly how it
"Very cute, exactly how it looks, thin/soft, baggy"