Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
"Looks nice and feels nice so I love die sweater the letters do kind of peel of a bit and I have only worn it one time so I hope they will survive"
— Guusje B. (4/5)
The best oversized hoodie, i
"The best oversized hoodie, i sized up but definitely didn’t need to. It’s so comfy i’m obsessed, will 100% purchase another hoodie."
— Hailey V. (5/5)
Really soft material and such
"Really soft material and such a cute design. The overall fit of the hoodie was different to how I thought it would be as the bottom of the hoodie doesn’t stay tucked as shown on the model. Overall great product!!"
— Philippa B. (4/5)
Great oversized hoodie. Nice embroidery
"Great oversized hoodie. Nice embroidery design. Medium weight material is fantastic."
— Alicia C. (5/5)
Gorgeous and great quality definitely
"Gorgeous and great quality definitely worth the price"
— Niamh Y. (5/5)
It’s one of my new
"It’s one of my new favourite jumpers. So cosy and cute but stylish as well"
— Emily P. (5/5)
ran huge on me but
"ran huge on me but definitely good quality and good material."
— Ashley D. (3/5)
It was a Christmas gift
"It was a Christmas gift so I am not really sure how it turned out, but I think it was ok since the person didn’t complained about it. What I can say is that deliver timing was perfect. Thank you."
— Adriana F. (5/5)
Very happy with the quality
"Very happy with the quality of the hoodie! It is however very large for a XS but it’s fine!"