US SHIPPING Standard shipping takes 5-7 days. If you need your items ASAP you can opt for express shipping which should reach you in 2-3 days.
INTERNATIONAL SHIPPING Standard shipping takes 6-15 days.
We know just how much you style EDIKTS want your fits to arrive on time. Seconds after you place your order, it goes straight to our warehouse for processing so unfortunately, this means making changes to your order can often be difficult. If you contact our customer service team, with your order number and correct address, we can see where your order is, but we can not guarantee that your order will be cancelled or changed.
As soon as your order ships, you’ll receive a shipping confirmation email with your tracking info so you can keep tabs on the delivery status.
We advise that you check with your surrounding neighbors. If no one has seen your package, wait three business days, and then contact the carrier service. Depending on the courier, packages can sometimes be marked as delivered while in transit, so don't freak out! If you still haven't found/received your package, you can email our customer service team for assistance.
We are very sorry to hear that you've received a faulty or incorrect item.
So we can rectify the issue ASAP, please shoot us a message at HELLO@EDIKTED.COM with the following info: Your name, Your order number, Product name & code (this can be found on your order confirmation email) Picture of the fault / incorrect item.
Yes, based on the popularity of the item, some of our most loved pieces do come back in stock! We recommend you to sign up to our back in stock notification on the product page and we will let you know when they are available for purchasing.
2. After you've downloaded and printed your label, just paste it on your package and drop it off at your nearest USPS/ DHL/ Post office location.
Sure! If you wish to exchange your item, you'll just need to return the item to us within those 30 days of purchase. Once we have received your item back at our facility, we can issue you a full refund for the item. When you have returned your item, you can go ahead and re-order your desired size.
Refunds take up to 7 business days to be processed once the order arrives back at our facility, but this can vary depending on your financial institution. To see where your order is, you can use the tracking number provided. If you have any further questions about refunds or your package, you can contact our customer service team for assistance.
We know that sometimes things don't work out the way we had planned, but that's why we allow returns up to 30 days of purchase, which gives you a bit of time to think. Items must be returned in its original condition to be eligible for a refund. If it has exceeded the 30 day period, we can not return the items.
No need to fuss over the packaging! Pack the items in a sealable, non-see-through bag. If you don't have one lying around at home, non-see-through bags can be purchased from any local post office.
Returns are processed within 5-7 business days after your item(s) are delivered to our facility.
We do not refund delivery charges on any orders.
Afterpay installments allow you to purchase your fave clothes at the touch of a button and pay them off in 4 easy, interest-free payments over a fortnightly period. This means you can wear it now and pay for it at your convenience!
Afterpay is a free service when you pay on time - there are no upfront fees charged or any interest incurred.
Yes, you must be over the age of 18 and hold a valid debit or credit card.
Simply shop online as you normally would. When you enter the payment page, choose Installments with Afterpay as your payment method.
No, using Afterpay will not affect the arrival time of your orders.