Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
Carpenter Low Rise Jeans are praised for their true to size fit, flattering low rise design, and high-quality denim fabric. Customers appreciate the perfect fit and flattering style, along with the durability and care instructions provided.
"literally perfect fit and length, i went a size bigger than my usual size." — Joana
"fits super well and is the perfect low rise" — Valerie E.
"such good fit for something online, great feel and look so cute" — Maya C.
Reviews
I love these! they fit
"I love these! they fit great! I got a size small, and I'm 5'2 around 115 pounds and I love the fit! I would say they're a bit more mid rise for me, and I love the bagginess! the look really cute on and are a tiny bit long but thats expected for me lol!"
— Risi b. (5/5)
this is my perfect style!
"this is my perfect style! the material is thick and a nice jean fir the price. the size and length are great for me just the legs are bit long."
— audrey s. (5/5)
Stain on the trousers but
"Stain on the trousers but keep it. It cost too much to send it back. Very low waist. Nice quality of the tissue."
— Elly B. (4/5)
They fit so well! I
"They fit so well! I love the low-rise and the length of them, they are absolutely perfect jeans to add to ANY outfit."
— skylar a. (4/5)
Perfect baggy fit! I usually
"Perfect baggy fit! I usually would wear size 24-26 in jeans and this is perfect for a baggy low rise fit. The material is nice and it looks just like the photo. They are a little long on me but not to the point where it would bother me. Im 5’4!"
— Madeleine G. (5/5)
My daughter (18yrs) likes these.
"My daughter (18yrs) likes these. She’s 5’5” 105 and got the small. They looked really big, but they fit well."
— April C. (4/5)
"I’ve been wanting these pants for a long time. Finally I got them. I love them. Better than I expected."
— Christine (5/5)
"So well fit , love it so much"
— layah (5/5)
"i ordered a size up for a more baggy fit"
— Kaliyah (5/5)
"I was afraid to buy jeans without trying them on but they’re so perfect and comfortable. Definitely worth buying."