Securely pack items. If available, please use the original packaging.
Print a return note and place it inside your package.
Take your package to your local post office (AusPost/DHL/Royal Mail/Canada Post/etc), purchase the return label and send it back to the address provided on the return note.
Be sure to request a trackable return so we can keep track of your package.
Return must be submitted within 45 days from purchase date.
REFUND OPTIONS:
US:
We'll issue your refund to the original payment method, once your original items have been returned to us. Please allow 3 processing days for your refund to appear back in your account. We will deduct $4.90 from your refund amount whether you opt for one of our return bar locations or print a return label.
Outside US:
Once we have received your return, it can take 5-10 business days for us to process it before issuing a refund. Please remember that we don’t issue a refund for the shipping cost of your original package or your return package.
Exchange
US: Feel free to opt for our exchange option where you can easily select your item in a new size. As soon as you have sent us your old item/s, we will go ahead and send out your exchange order. Exchanges are free of charge, but will be limited to one exchange per customer. Please be aware that you are able to exchange only sizes, but not colors or one item on completely different item.
Outside US: We don’t offer direct exchanges for international customers. Please process your return through the link provided above and create a new order with the exchange items.
For more information on our refund policy, clickHERE
The Conrad Striped Knit Sweater is praised for its great quality and fit, with many customers noting its stylish appearance and comfort. Hand washing is recommended for care.
"Lovely quality and really soft perfect fit" — Lucy B.
"Really lovely jumper, great quality, daughter loves it!" — Vicky T.
"Great quality, sleeves bit long but looks great still, perfect size." — Abi L.
Reviews
Gorgeous Jumper
"Lovely jumper, brought for my teenage daughter. True to size. Great quality. Looks great on."
— Sonia H. (5/5)
Amazing. I loved this sweater
"Amazing. I loved this sweater so much. The quality is great and so comfy. The material is good as well. And it fits perfect"
— Hannah P. (5/5)
such good quality
"such good quality"
— eadie (5/5)
Adorable and warm
"Adorable and warm"
— Georgina H. (5/5)
"Love it"
— Amy (5/5)
Very nice, non itchy, beautiful
"Very nice, non itchy, beautiful jumper bit too long in the sleeve - I got an extra small - and also I fold the bottom up a bit to look nice, but overall a very nice stylish jumper"
— Lola C. (5/5)
Overall lovely
"Great quality, sleeves bit long but looks great still, perfect size. When it first came it was slightly itchy but after it’s been washed it’s soft"
— Abi L. (5/5)
So comfortable. My favourite jumper
"So comfortable. My favourite jumper that I own🥰"
— Ava B. (5/5)
super good quality and great
"super good quality and great price."
— elise t. (5/5)
Loveeee it
"Oversized fit is cute, it was much warmer and heavier than I expected which really surprised me but it great ! The colours and everything look just as they do on the photo I love it, overall so cute"